24/7 cash withdrawals and ATM locations on every other corner have made banking more convenient than ever before. To safeguard these benefits, MCCU recommends taking these common-sense safety precautions:
Protecting Your ATM Card
- Keep your ATM card in a safe place, just like you would cash, credit cards or checks.
- Never leave your ATM card lying around the house or on your desk at work. No one should have access to the card but you.
- Notify MCCU immediately if your card is lost or stolen.
- Keep your Personal Identification Number (PIN) a secret. NEVER write it on your ATM card or anywhere else.
- NEVER give phone callers information about your ATM card or PIN. For example, if you receive a call from someone wanting to verify your PIN, do not give that information. Notify the police immediately.
- MCCU employees will never call you to ask you for your PIN.
Using an ATM
- Be aware of your surroundings, particularly at night. If you notice or sense anything suspicious, leave and go to another ATM.
- Have your ATM card ready and in your hand as you approach the ATM. Don't wait to get to the ATM and then take your card out of your wallet or purse.
- Use your body to "shield" the ATM keyboard as you enter your PIN, so no one can see it.
- Never count or visually display any cash received from the ATM. Immediately put it into your pocket or purse and count it later.
- Always take your receipts or transaction records with you.
- If you are using a drive-up ATM, be sure passenger windows are rolled up and all doors are locked. If you leave your car and walk to the ATM, lock your car.
Special Precautions for Using an ATM at Night
- Park close to the ATM in a well-lit area.
- Take another person with you, if at all possible.
- If the lights at the ATM are not working, don't use it.
- If shrubbery has overgrown an ATM or a tree blocks the view, go to another ATM and notify the financial institution.