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Matadors Community Credit Union may collect the following information from users of our website. To see how this information is used, click here to go to our privacy page. Information we may collect: IP address, browsing history, search history, products and services considered, geolocation data, and information about your interaction with our website, application or advertisement. If you complete an online form, we may also collect your name, e-mail address, physical address or phone number that you provide to us.

PHONE SCAM WARNING! PLEASE READ:

Over the past few days, we have received reports of fraudulent activity affecting MCCU members.  

The scam involves a phone call from a scammer spoofing a MCCU phone number (it will look like it is coming from MCCU). The scammer states they are calling to confirm debit card transactions on the member's account (they have been referencing Walmart, but it could be any merchant).  The scammer then proceeds to try to obtain online banking login credentials, PINs, and SSN information.  This activity is fraudulent!

Do not ever give out your Debit Card number, PINs or passwords!  MCCU or our Fraud Monitoring vendor may call to validate a transaction, but will never ask you to provide us your PINs, passwords or other sensitive account information as a form of verification.

If you receive a phone call such as this, please report it to us immediately at 818-993-6328!

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Contact Us

Mailing Address

(for payments & correspondence)

P.O. Box 1052
Northridge, CA 91328

E-Mail

For your security, please do not include sensitive information such as passwords, account numbers and social security numbers. info@matadors.org

Phone Numbers

Branch Offices
(818) 993-6328
(818) 993-0324 - Fax

Loan Department
(818) 341-5626 - Fax

Consumer Loans
(818) 993-6328

Bill Pay Assistance
Monday - Friday 4:30 AM to 11 PM PST
(888)788-6687

Credit Cards

To report a lost or stolen credit card:

  • For Consumer Cards, please call (800) 558-3424
  • For Business Cards please call (866) 552-8855

MasterMoney Debit Cards & ATM Cards

To report a MasterMoney or ATM card lost or stolen (during business hours)
(818) 993-6328

To report a MasterMoney or ATM card lost or stolen (after business hours)
(888) 241-2510

For call outside the U.S. (909) 941-1398

To speak to a credit union authorized representative if suspicious activity on your MasterMoney or ATM Card has caused either of the following:

  • You received a call questioning activity on your card, or
  • You suspect your card has been temporarily blocked due to recent activity.

Call (888) 241-2440 or (651) 361-2021 (if outside the U.S., collect calls are accepted)

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